Privacy Policy

Last updated: July 2026

Who we are

Better Systems (Stichting Better Systems) is a non-profit foundation registered in the Netherlands. We operate the website bettersystems.nl and are the umbrella organisation behind Kyndly, Eonora and Voia. You can contact us at info@bettersystems.nl.

What personal data we collect

We collect personal data only when you voluntarily provide it, for example through our contact form. The data we may collect includes your name, email address and any message content you choose to share.

Contact form data

When you submit a message through our contact form, we collect your name, email address and message. This data is used solely to respond to your enquiry.

Email communication

If you contact us by email, we store your email address and the content of your message for the purpose of responding to and managing your enquiry.

Cookies

This website uses only strictly necessary cookies required for the website to function. We do not use tracking or advertising cookies. For more details, please see our Cookie Policy.

Legal basis for processing

We process your personal data based on your consent (when you submit the contact form) and our legitimate interest in responding to enquiries about our work. Under the GDPR, you have the right to withdraw your consent at any time.

How long data is kept

We retain contact form submissions and email correspondence for as long as necessary to respond to your enquiry, and no longer than 12 months after the last communication unless a longer period is required by law.

Who data is shared with

We do not sell, trade or share your personal data with third parties for marketing purposes. We may use trusted service providers (such as email hosting) to process data on our behalf, who are bound by appropriate data protection agreements.

Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration.

Your rights under GDPR

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing of your data
  • Object to processing of your data
  • Data portability
  • Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

Contact details

For any privacy-related questions or to exercise your rights, please contact us:

Stichting Better Systems
Email: info@bettersystems.nl

This privacy policy is a placeholder and should be reviewed by a qualified legal professional before being finalised.